Dan Jin
Assistant Professor of Retail, Hospitality, and Tourism Management
| Phone | 865-974-2141 |
| djin4@utk.edu | |
| College | College of Education, Health, and Human Sciences |
| Center | Department of Retail, Hospitality, and Tourism Management |
| Website | Website |
Jin's expertise focuses on the intersection of service resilience, inclusive service design, and emerging trends in the hospitality industry. Jin specializes in understanding service ecosystems, emphasizing the well-being of gig workers and the integration of service technology. Jin's research explores the robustness of services and focuses on creating inclusive environments to shape the future of the hospitality industry.